Privacy Policy
Last Updated: January 11, 2026
1. Introduction
At Sentrax AI, privacy is not just a feature—it's our foundation. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our Services. By design, we minimize data collection and maximize user privacy.
2. Our Privacy Philosophy
Sentrax AI is built on the principle of privacy by design. We believe that your data belongs to you, and we architect our systems to minimize collection, storage, and exposure of personal information. Where possible, we use end-to-end encryption, zero-knowledge architectures, and decentralized technologies to protect your privacy.
3. Information We Collect
3.1 Minimal Website Data
When you visit our website, we may collect basic technical information such as IP addresses, browser type, and device information through standard web server logs. This data is used solely for security, performance optimization, and analytics.
3.2 SynthOS Usage
SynthOS is designed to run entirely locally on your device with zero telemetry by default. We do not collect data about your SynthOS usage, browsing habits, or generated obfuscation traffic. All operations occur in RAM or encrypted storage on your device.
3.3 Blockchain Data
When you interact with blockchain networks through our Services (Privacy Swap, zkRelayer), transaction data is recorded on public blockchains. While we implement privacy-enhancing technologies, remember that blockchain transactions are inherently transparent and permanent.
3.4 Communications
If you contact us via email or support channels, we collect the information you provide (name, email address, message content) solely to respond to your inquiry.
4. How We Use Information
We use collected information to:
- Provide, maintain, and improve our Services
- Ensure security and prevent fraud or abuse
- Respond to user support requests
- Comply with legal obligations when required
- Develop new privacy-focused features and products
We DO NOT sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Storage and Security
We implement industry-standard security measures including encryption, secure protocols, and access controls. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your private keys, passwords, and devices.
SynthOS stores sensitive data locally on your device using military-grade encryption (LUKS2). We cannot recover lost passwords or private keys—this is by design to ensure only you have access to your data.
6. Cookies and Tracking
We use minimal cookies for essential website functionality. We do not use third-party tracking cookies or invasive analytics tools. You can disable cookies in your browser settings, though some website features may not function properly.
7. Third-Party Services
Our Services may interact with third-party blockchain networks, DEXs, and protocols. These third parties have their own privacy policies and data practices. We are not responsible for the privacy practices of external services.
8. Data Retention
We retain data only as long as necessary to provide our Services or comply with legal requirements. SynthOS operates with ephemeral sessions—when you shut down, all RAM-based data is destroyed unless you explicitly save it to encrypted storage.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt out of certain data processing activities
- Data portability where technically feasible
To exercise these rights, contact us at support@sentraxai.io
10. Children's Privacy
Our Services are not intended for users under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. International Users
Our Services are designed for global use. By using our Services, you consent to the transfer and processing of data in jurisdictions where data protection laws may differ from your own. We implement appropriate safeguards for international data transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@sentraxai.io
Our Commitment
At Sentrax AI, we believe privacy is a fundamental human right. We are committed to building tools that empower individuals to reclaim control over their digital lives. If you have suggestions for how we can improve our privacy practices, we welcome your feedback.